The Bridge Blog

DALLAS, June 11, 2026 — Bridge, a leader in white-labeled patient engagement technology, today introduced enhanced intake and payment automation capabilities designed to power the future of healthcare. The Patient Access and Revenue Suite, part of the BridgeInteract Patient Engagement Platform, removes critical friction points for patients and caregivers, improving…Read more

Key Takeaways Administrative and billing inefficiencies cost the U.S. healthcare system $496 billion annually, driving up overhead and accelerating front-desk burnout. Consolidating multiple, fragmented technologies into a unified digital front door accelerates time-of-service collections and reduces downstream billing rework. Discrete EHR integration paired with leading-edge intake and payment solutions allows…Read more

John Deutsch on why patient access technology has to work for patients and staff alike. In a recent episode of Healthcare NOW Radio’s Talking the Walk, Bridge CEO John Deutsch discussed a problem many provider organizations know well: healthcare keeps adding digital tools, but those tools do not always make…Read more

How to Choose a Patient Engagement Platform That Actually Works Most provider organizations already use some form of patient engagement technology. The harder question is whether it actually works for both patients and staff. A platform that improves the patient experience but adds staff work has not solved the problem.…Read more

As practices shift towards value-based care and strive for operational efficiencies, legacy vendors like Phreesia are recognized for their digital intake; their dashboard-centric, transactional models sit outside the core clinical system. This often forces front-desk staff to manage separate logins and continuously toggle between disconnected screens, all while accruing considerable…Read more

Creating a Structurally Leaner Administrative Model for Clinics About Health By Design San Antonio-based Health By Design operates a network of primary care clinics in Texas and New Mexico, with a new location expected to open in Virginia in 2026. It works directly with employer groups to transform health and…Read more

Key Takeaways 95% of generative AI pilots fail to deliver measurable ROI. In healthcare, fragmented data and disconnected workflows are the primary drivers of that failure. The limiting factor in healthcare is not the pace of development. Success depends on how well AI fits into real clinical and administrative operations.…Read more

Key Takeaways ECRI named AI chatbot misuse the number-one health technology hazard for 2026, documenting cases where chatbots fabricated diagnoses and invented anatomical structures; intake platforms that use the same large language models to process medication lists or allergy data carry identical hallucination risks that propagate from intake through prescribing,…Read more

Small Nudges, Big Margins: The Clinical Case for Digital Empathy in Value-Based Care Value-based care organizations often look for complex clinical interventions to stop readmissions. But recent data suggests the solution might be much simpler: make it easier for the patient to say “yes.” We often separate patient experience from…Read more

When you think about adopting the principles of value-based care in your practice, what are the operational needs that come to mind?  Maybe you think about ways to be more effective in managing population health. Or stronger care coordination. Or making earlier interventions, improving adherence, and getting your patients to…Read more