The Bridge Blog

Updated on August 23, 2024. Patients require open communication with their healthcare providers before and after their appointments, and using text messages (SMS) or email for this might seem logical. However, due to HIPAA, texting and emailing with patients must follow strict guidelines to guarantee the privacy and security of…Read more

Published on March 29, 2023. Updated on September 2, 2024 Is FaceTime® HIPAA compliant? Unfortunately, the answer is no. If you’ve been using Apple FaceTime for telehealth, it’s time to switch to a fully HIPAA-compliant telehealth solution before you incur legal penalties. In this article, we look at what Apple…Read more

Published on March 28, 2023. Updated on September 4, 2024 Is WhatsApp® HIPAA compliant? The short answer is no—if you’re a healthcare organization or professional relying on the popular messenger platform for telehealth or patient communication, it’s time to switch to fully HIPAA-compliant telemedicine software. Failure to do so before…Read more

Updated on March 22, 2023 Patient portal proxy access allows caregivers or legal guardians to access their dependents’ patient portals. Studies¹ have shown that patients generally see benefits once caregivers have access to the information and functions within their patient portal, such as health literacy and medical emergency assistance. Proxy…Read more

Updated on August 23, 2024. Given the growing interest in video conferencing services for communicating with patients online, healthcare organizations often come to Bridge, a patient engagement vendor, to ask an important question: Is Skype™ HIPAA compliant? The short answer? No, but… it’s a little more complicated than that. A…Read more

Updated on March 15, 2023 Improving processes within a healthcare organization is a top priority for most practice managers and hospital administrators these days. With patients calling the office to schedule appointments, request prescription refills, and find out test results, staff members have a lot on their plate.  Almost half…Read more

Bridge is proud to announce we have achieved 21st Century Cures Act (g)(10) FHIR API certification from the Office of the National Coordinator for Health Information Technology (ONC) on November 29th, 2022. This new certification is recognized as the most stringent one to date under the 21st Century Cures Act…Read more

China and other emerging markets take the global lead in mHealth (mobile health) use, despite apparent disadvantages. The digital revolution has transformed society and many industries along with it, but healthcare, despite its importance, lags behind many other sectors in the adoption of game-changing technology. The introduction of mHealth—that is,…Read more

Published on December 28, 2022. Updated on September 4, 2024 Is Microsoft Teams HIPAA compliant? The answer depends on the version you use. If you’re wondering whether Microsoft Teams® is HIPAA compliant for telehealth, you’re not alone. The fact is that the compliance of Microsoft Teams depends on the specific…Read more

Updated On October 19, 2022. What Is HIPAA? The Health Insurance Portability and Accountability Act (HIPAA)¹ protects patients’ privacy by limiting access to Protected Health Information (PHI) and governing acceptable use of their health data. The HIPAA Privacy Rule² comprises national regulations for using and disclosing PHI in healthcare treatment,…Read more