BridgeInteract API and Integration Services

Connect patient engagement to the systems that run your practice.

Your staff should not be the connection between your systems.

When intake data does not reach the chart, someone re-enters it. When payments do not connect to billing, collections stall. When scheduling does not sync with the EHR, staff are left managing gaps that should have been automated.

BridgeInteract connects patient-facing workflows to the systems your organization already uses, including EHRs, practice management software, billing platforms, mobile apps, reporting tools, and partner systems. By replacing the “technology soup” of disconnected point solutions with a single, unified digital front door, organizations can safely reduce their vendor software licensing fees by up to 65%.

With discrete EHR integration, patient-submitted information flows into structured fields rather than remaining in disconnected PDFs, flat files, or separate dashboards. That means reduced manual entry for staff, cleaner data before the visit, and a frictionless experience for patients.

What the BridgeInteract API supports

BridgeInteract API and integration services enable the workflows that shape the patient journey before, during, and after the visit:

  • Frictionless, loginless digital intake, registration, and consent forms
  • Proactive clinical and SDoH screeners to give providers a cleaner starting point
  • Appointment scheduling, confirmations, and reminders
  • Patient payments, billing workflows, and financial management
  • Secure messaging, refill requests, and routine communication
  • Portal access, medical records, lab results, and treatment history
  • Telehealth workflows and virtual visit integration
  • Reporting, analytics, mobile apps, and third-party partner systems

Each workflow is designed to reduce manual handoffs between patient-facing tools and back-office systems, allowing staff to manage operations from a Unified Intake & Billing Dashboard accessible directly within their existing EHR.

Built for healthcare technology partners

Bridge helps EHR vendors, RCM vendors, and healthcare technology companies offer modern patient engagement without absorbing years of in-house R&D.

Partners can extend their platform with white-labeled intake, payments, forms, communication, scheduling, and patient portal capabilities built on EHR-agnostic, discrete data integration.

That gives end customers a stronger patient experience without adding another standalone tool for staff to manage. It also gives partners a clearer path to increasing ARPU, reducing client churn, and defending their position against larger enterprise vendors.

BridgeInteract gives your patients a digital experience they will actually use, branded as yours.

A faster path to connected patient engagement

Building these workflows in-house can require years of development, testing, compliance review, support, and maintenance.

Bridge gives organizations and partners a practical way to add these capabilities without building each workflow from scratch or adding another disconnected system.

Patients complete more before they arrive. Staff spend less time re-entering information. Organizations modernize access without adding more operational drag to the technology stack.

Certification Information

BridgeInteract Version 3.0 is compliant with the ONC Certification Criteria for Health IT and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services.

Certified Criteria:

  • 170.315(b)(10) Electronic Health Information Export
  • 170.315(d)(1) Authentication, Access Control, Authorization
  • 170.315(d)(2) Auditable Events and Tamper-resistance
  • 170.315(d)(3) Audit Reports
  • 170.315(d)(5) Automatic Access Time-out
  • 170.315(d)(6) Emergency Access
  • 170.315(d)(7) End-user Device Encryption
  • 170.315(d)(9) Trusted Connection
  • 170.315(d)(12) Encrypt Authentication Credentials
  • 170.315(d)(13) Multi-Factor Authentication
  • 170.315(e)(1) View, Download, and Transmit to 3rd Party
  • 170.315(g)(4) Quality Management System
  • 170.315(g)(5) Accessibility-centered Design
  • 170.315(g)(6) Consolidated CDA Creation Performance
  • 170.315(g)(7) Application Access, Patient Selection
  • 170.315(g)(9) Application Access, All Data Request
  • 170.315(g)(10) Standardized API for Patient and Population Services