Category: Patient Messaging

Small Nudges, Big Margins: The Clinical Case for Digital Empathy in Value-Based Care Value-based care organizations often look for complex clinical interventions to stop readmissions. But recent data suggests the solution might be much simpler: make it easier for the patient to say “yes.” We often separate patient experience from…Read more

Secure messaging, video conferencing and social media are all useful communication tools for physicians in light of the accelerating digitization of the healthcare industry. Social media outlets, in particular, are a seductive alternative to traditional communication channels, such as email and telephone, as they allow users to be connected at…Read more