- The Bridge Team
- February 22, 2021
Why the “Patient Portal” is Broken, and How to Fix It
Updated on January 22, 2026 Key Takeaways Healthcare organizations running five or more separate patient engagement systems create fragmentation that harms both patients and staff, leading to abandoned intake forms, lower collection rates, and front desk burnout. Unified digital intake reduces patient intake time from ten minutes to under two…Read more