The Bridge Blog

Why empathy, not just more features, is the fix for patient portals
Have you ever received your lab results on your phone or computer, wondered what the numbers mean, and wished you had some actual human explanation? You’re not alone. Once seen as the ticket to empowering and connecting healthcare consumers, patient portals have instead evolved into transactional cul-de-sacs: Rather than facilitating…

How much does the lack of patient engagement cost the U.S. healthcare system? It’s an important question as reimbursement increasingly is tied to value-based care, leaving physicians bearing more risk. Concise answers to that question are hard to come by, but it’s likely in the hundreds of billions of dollars…

Managing your dental practice schedule, daily operations, and teaching future dentists is a constant balancing act. Manual intake packets, phone‑based appointment scheduling, and disjointed patient communication messaging systems steal time from both educators and patients. As a result, inefficient workflows, missed appointments, and simple manual administrative tasks that could be…

Bridge-Elation
The award-winning BridgeInteract patient engagement platform gives Elation customers a turnkey suite of self-service tools that reduce administrative overhead and deepen patient relationships. DALLAS, TX — June 19, 2025 — Bridge, a leader in white-labeled patient engagement technology, today announced a new partnership with Elation Health, the clinical‐first Electronic Health…

8 Security Features You Need for a Secure Patient Portal 2022
Interoperability in healthcare is crucial for modernizing health IT infrastructure, improving patient outcomes, and streamlining operational efficiencies. However, achieving true healthcare interoperability remains a significant challenge due to the complexity of integrating disparate systems necessary for a modern healthcare organization in the digital age. This article explores interoperability in healthcare,…

Henry Schein One today announced a partnership with Bridge, a patient engagement technology provider, to develop and launch axiUm Engage in 2025, a platform designed to streamline workflows for academic and dental care organizations. With this partnership, axiUm Engage will offer features such as patient intake, messaging, appointment scheduling, and online…

Passwordless Login
Passwordless authentication is a modern security method that eliminates the need for traditional passwords. Instead, it uses alternative credentials such as biometrics, one-time passcodes, or hardware tokens to verify a user’s identity. In healthcare, where safeguarding sensitive patient data is paramount, this approach offers enhanced security, improved usability, increased compliance,…

patient data access
In today’s digital age, advances in artificial intelligence (AI) have revolutionized various industries, streamlining processes, enhancing creativity, and improving efficiency. However, this technological progress has also brought new challenges. One of the most concerning is the rise of AI fraud, especially deepfake scams and AI voice scams. The malicious use…

FORT WASHINGTON, Pa., Sept. 19, 2024 /PRNewswire/ — Office Practicum, a leading provider of pediatric-focused Electronic Health Record (EHR) and practice management solutions, today announced the launch of its new Patient Portal, powered by BridgeInteract, a pioneer in patient engagement platforms. This collaboration brings together two industry leaders to create a…

Bridge & Ulrich Partnership
DALLAS, TX, February 19, 2024 /24-7PressRelease/ — Bridge, a cutting-edge patient engagement technology vendor and creator of the BridgeInteract patient engagement platform, and Ulrich, a leading healthcare software solution provider renowned for its Team Chart Concept (TCC) product, have forged a strategic partnership to optimize healthcare technology for efficiency and ease-of-use. A…