Category: Patient Engagement

The COVID pandemic has had a major impact on the needs of US healthcare consumers. Not only has it affected physical and mental health, but it has also impacted the way patients interact with their providers and what they prioritize for managing their care. In a 2021 survey of US…Read more

In recent years, patient engagement has become a central tenet of healthcare policy and practice. As recent studies show, emphasizing the role of patients as “co-producers of health” and empowering them to use digital tools to manage their health can have far-reaching benefits, including significant reductions in hospital readmissions, length…Read more

In an era of relentless digital innovation, there are numerous new terms and technological concepts on a daily basis that don’t always have such a clear definition including buzzwords such as “digital front door” or “consumer engagement” or “patient engagement.” As anyone in today’s healthcare industry knows, patient engagement is…Read more

Key Takeaways Consolidating patient intake, payments, and communication into a single platform can reduce vendor licensing costs by up to 65% while cutting check-in time from ten minutes to under two. Discrete data integration through APIs or HL7/FHIR interfaces writes patient intake responses directly into structured EHR fields, eliminating manual…Read more

Updated on January 22, 2026 Key Takeaways Healthcare organizations running five or more separate patient engagement systems create fragmentation that harms both patients and staff, leading to abandoned intake forms, lower collection rates, and front desk burnout. Unified digital intake reduces patient intake time from ten minutes to under two…Read more

Key Takeaways Organizations using four or five separate tools for intake, forms, scheduling, and payments typically pay significantly more in licensing fees; consolidating onto one platform has reduced those costs by as much as 65% and cut front-desk workload by roughly 30%. Only 11% of medical groups report that most…Read more

How disparate and piecemealed patient engagement solutions inhibit effective patient communication. Read Part I of this two-part article series: The Advantages of Having a Single Patient Engagement Solution In the healthcare industry, successful organizations need to always be mindful of their consumer. Effective communication is one major factor that attributes…Read more

Why early adopting healthcare organizations are replacing their disparate and piecemealed patient engagement solutions for a second-generation single solution. In the ongoing efforts to increase quality patient engagement, many healthcare organizations have come to acquire multiple patient engagement solutions. In an attempt to satisfy patient needs without overly disrupting their…Read more

Today, a wide range of innovative personal and powerful mobile technologies are allowing us to take charge of our own health. We now have access to countless mobile apps and devices that compile data and offer various health-related solutions. And wearable technology – like fitness bands and smartwatches that can…Read more

What Is Patient Engagement? A Digital Empathy Approach to Modern Healthcare Patient engagement is the knowledge, skills, ability, and willingness of patients to actively participate in their healthcare, shifting from passive recipients to active partners in shared decision-making. Effective patient engagement improves treatment adherence, reduces hospitalizations, and lowers costs under…Read more