Category: Patient Engagement

Key Takeaways Consolidating patient intake, payments, and communication into a single platform can reduce vendor licensing costs by up to 65% while cutting check-in time from ten minutes to under two. Discrete data integration through APIs or HL7/FHIR interfaces writes patient intake responses directly into structured EHR fields, eliminating manual…Read more

Updated on January 22, 2026 Key Takeaways Healthcare organizations running five or more separate patient engagement systems create fragmentation that harms both patients and staff, leading to abandoned intake forms, lower collection rates, and front desk burnout. Unified digital intake reduces patient intake time from ten minutes to under two…Read more

Key Takeaways Organizations using four or five separate tools for intake, forms, scheduling, and payments typically pay significantly more in licensing fees; consolidating onto one platform has reduced those costs by as much as 65% and cut front-desk workload by roughly 30%. Only 11% of medical groups report that most…Read more

How disparate and piecemealed patient engagement solutions inhibit effective patient communication. Read Part I of this two-part article series: The Advantages of Having a Single Patient Engagement Solution In the healthcare industry, successful organizations need to always be mindful of their consumer. Effective communication is one major factor that attributes…Read more

Why early adopting healthcare organizations are replacing their disparate and piecemealed patient engagement solutions for a second-generation single solution. In the ongoing efforts to increase quality patient engagement, many healthcare organizations have come to acquire multiple patient engagement solutions. In an attempt to satisfy patient needs without overly disrupting their…Read more

Today, a wide range of innovative personal and powerful mobile technologies are allowing us to take charge of our own health. We now have access to countless mobile apps and devices that compile data and offer various health-related solutions. And wearable technology – like fitness bands and smartwatches that can…Read more

What Is Patient Engagement? A Digital Empathy Approach to Modern Healthcare Patient engagement is the knowledge, skills, ability, and willingness of patients to actively participate in their healthcare, shifting from passive recipients to active partners in shared decision-making. Effective patient engagement improves treatment adherence, reduces hospitalizations, and lowers costs under…Read more

Updated on March 9, 2021. Patient engagement — involving your patients in their healthcare journey through ongoing education, information, and shared decision making — has a lot of potential for improving your outcome indicators and reducing costs. As a healthcare provider, you have a number of opportunities to achieve these…Read more

Adopting even the best patient portal software and mobile app can be a challenge for many medical practices, both in terms of getting staff on board with the new software and encouraging patients to use it. This is often the case, despite the fact that patients are increasingly demanding access to…Read more

Patient engagement is a necessary element for the achievement of a better quality of care and it is a critical component of the Center for Medicare and Medicaid Services (CMS) initiative to focus on the quality of care.  CMS programs like the Medicare Access and CHIP Reauthorization Act, MACRA, are…Read more