Author: The Bridge Team

Key Takeaways ECRI named AI chatbot misuse the number-one health technology hazard for 2026, documenting cases where chatbots fabricated diagnoses and invented anatomical structures; intake platforms that use the same large language models to process medication lists or allergy data carry identical hallucination risks that propagate from intake through prescribing,…Read more

Small Nudges, Big Margins: The Clinical Case for Digital Empathy in Value-Based Care Value-based care organizations often look for complex clinical interventions to stop readmissions. But recent data suggests the solution might be much simpler: make it easier for the patient to say “yes.” We often separate patient experience from…Read more

Have you ever received your lab results on your phone or computer, wondered what the numbers mean, and wished you had some actual human explanation? You’re not alone. Once seen as the ticket to empowering and connecting healthcare consumers, patient portals have instead evolved into transactional cul-de-sacs: Rather than facilitating…Read more

Managing your dental practice schedule, daily operations, and teaching future dentists is a constant balancing act. Manual intake packets, phone‑based appointment scheduling, and disjointed patient communication messaging systems steal time from both educators and patients. As a result, inefficient workflows, missed appointments, and simple manual administrative tasks that could be…Read more

Interoperability in healthcare is crucial for modernizing health IT infrastructure, improving patient outcomes, and streamlining operational efficiencies. However, achieving true healthcare interoperability remains a significant challenge due to the complexity of integrating disparate systems necessary for a modern healthcare organization in the digital age. This article explores interoperability in healthcare,…Read more

Bridge is excited to announce a new partnership with innovative fintech platform Sunbit to seamlessly integrate “buy now, pay over time” financing options directly into BridgeInteract, providing patients easy access to flexible payment solutions and reducing barriers to care. Financing is a key part of Bridge’s mission to revolutionize the…Read more

In today’s rapidly advancing digital age, managing sensitive healthcare information rests on two pillars that can sometimes seem at odds with each other—security and convenience. BridgeInteract understands the importance of this balance, which is why we have incorporated passwordless logins using face recognition and phone number logins into our suite…Read more

Electronic health information has become critical to the operation of the modern healthcare system, especially as it pertains to patient engagement tools. According to HealthIT.gov, nearly 4 in 5 office-based physicians (78%) and nearly all non-federal acute care hospitals (96%) had adopted a certified electronic health record (EHR) system by…Read more

Updated on August 20, 2024. Is Zoom® HIPAA-compliant? The answer depends on which version you use. The basic Zoom software is not HIPAA-compliant, but there is a Zoom for Healthcare® that could be used as part of a HIPAA-compliant telemedicine platform. However, even this option has some issues that healthcare…Read more

Published on March 29, 2023. Updated on September 2, 2024 Is FaceTime® HIPAA compliant? Unfortunately, the answer is no. If you’ve been using Apple FaceTime for telehealth, it’s time to switch to a fully HIPAA-compliant telehealth solution before you incur legal penalties. In this article, we look at what Apple…Read more