In March, the Bridge team worked on adding new functionalities to the patient portal to improve the user experience. The portal’s new features offer enhanced appointment scheduling and patient intake, and provide greater control to administrator users in configuring appointment notification settings.
We also incorporated ICD-10 codes and added Meaningful Use Stage 2 reporting to our API so that EHRs can easily export data from the patient portal to complete their required reporting.
Learn more about our new features:
Adding Forms to Appointments
From the admin user, you can now create a new type of visit and attach forms to that visit. For example, a user may choose to add a New Patient Intake Form to the “New Patient” visit. Once a patient submits an appointment request, he or she will need to fill out the attached form(s).
Attaching a Form during Scheduling
If a visit type does not have a form attached to it, you now have the option of adding one before confirming the appointment. When the patient receives the appointment confirmation, he or she will also receive a notice to complete the required form(s).
Patient Appointment Reminder Settings
The admin user now has the ability to configure how to send appointment reminders to patients (via the portal, email or SMS text message) and when (12, 24 or 48 hours prior to the appointment).
Staff Notifications for Unconfirmed Appointments
Portal settings can also be configured to send a notification to a specific user (doctor or staff) if a patient has not confirmed his or her scheduled appointment. Notifications can be configured for 12, 24 or 48 hours before the appointment.
Appointment Confirmation Notifications
When a doctor schedules an appointment with a patient, the portal generates an appointment confirmation message. From within the message itself, the patient is able to confirm the appointment.
Once the appointment is confirmed, the status in the patient portal changes to “Scheduled and Confirmed.”
Full Access to Messaging for Admin User
The admin user now has access to all messaging within the patient portal. A search function was added to the messages module, allowing the admin to easily search for messages by patient.
Addition of ICD-10 Codes
If a SNOMED-CT term applies to an ICD-10 code, the ICD-10 code is now displayed in the patient portal. This is configurable per installation.