Secure Patient Messaging Software

patient messaging solution

Streamline Communications And Increase Patient Portal Usage With Two-Way Messaging

Truly drive engagement and improve patient satisfaction with secure two-way messaging–the most popular and in-demand patient engagement feature. Send texts, emails, in-portal messages, and push notifications with a single patient messaging software. With Bridge, you can effectively streamline communication between patients, providers, staff, and caregivers with our omnichannel and bidirectional patient messaging solution.

Patients can initiate messages and send file attachments that integrate back to your EHR/Source System(s) and your CRM, if desired. Set up controls for which providers or departments are messaged and how messages are routed based on factors like billing, appointments, or clinical questions. And with a mobile app, messages can be securely sent and viewed at any time by patients, providers, and staff, even outside the office.

patient messaging solution

Secure Patient Messaging Features

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Reduce Costs & Increase Productivity

Patient messaging systems can be inefficient, labor-intensive, and require manual message routing, making response times longer. Our advanced routing allows practices to automatically direct messages to different systems or staff to reduce pressure on your front desk. Our Tasking Center can also route certain message types to a centralized call-center.

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Give Patients What They Expect

Make communication faster and easier using secure patient messaging software. Let patients bypass unnecessary office visits, annoying calls, and long hold times with direct patient-provider messaging.

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Replace One-Off Messaging Solutions

One tool for appointment reminders, a second for broadcast messaging, and another for patient-provider communications creates a patchwork of disparate solutions that are hard to manage. Move to a single, advanced patient messaging solution that supports appointment reminders, recall, medication adherence, surveys, education, and preventative care outreach messaging.

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Ensure HIPAA Compliance

Don’t risk data breaches, with the accompanying steep fines and damage to your company’s reputation. Make sure your patient messaging software is fully HIPAA-compliant.

Seamless EHR/PM Integrations

EHR Agnostic

Bridge currently interfaces with many EHR, PM, or RCM systems and can work with any HL7 or API enabled system.

Learn more about our HL7, FHIR, and API-based interface capabilities

ehr integration

A patient engagement platform for the future of healthcare

certified patient portal

Certified patient portal

Secure, ONC certified, HIPAA compliant and mobile-ready patient portal software.

branded mobile app

Client-branded mobile app

Improve patient engagement with a published and branded mobile app available for both iOS and Android.

easy to use platform

Easy-to-use platform

A truly intuitive operating system to increase usage and patient satisfaction.

all in one patient engagement

All-in-one patient engagement solution

A single, comprehensive solution for all your patient engagement needs.

Custom Workflow

Custom workflows enabled

We support unique requirements and complex workflows.

award winning software

Award-winning software

Bridge is trusted and recognized as an industry-leading vendor.