A Secure Patient Chat Solution

secure chat

Give Patients What They’re Asking For With A Patient Chat Solution That Supports HIPAA-Compliant Text Chat

Let patients, providers, and administrative staff easily communicate through bidirectional instant messaging, BridgeInteract’s patient portal, or a client-branded mobile app available for iOS and Android. Bridge supports dedicated short code numbers for texting, and clients can easily verify mobile numbers to authenticate patients. Providers can also integrate patient chatbot software so patients can easily access information about their symptoms and your practice.

patient reminder solution

Patient Chat Solution Features

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Give Patients What They Want

Texting/instant messaging is not only the most preferred method of communication but the most effective at reaching patients—generating the highest response rates. Patients consistently rank provider messaging as a top feature that they want from their healthcare practice.

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Foster Patient-Physician Collaboration & Trust

Give providers the ability to check in on a patient’s condition, share lab results, ask and answer questions, and stay connected throughout the care journey with HIPAA-compliant chat.

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Build More Efficient Workflows

Leverage patient chatbot technology so patients can quickly find the information they need, then enable access to staff if their questions can’t be answered. Staff can also be privately tagged in conversations to triage care so patients get the attention they need.

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Keep Patients Informed In Real-Time

Communicate in real time with our patient chat solution that can also be used for broadcast messaging. Inform patients about delays, new office protocols, and other urgent news.

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Ensure Secure Messaging

With BridgeInteract’s patient portal, all chat communication, including sensitive PHI between patients and providers, is logged in your EHR system in compliance with HIPAA.

Seamless EHR/PM Integrations

EHR Agnostic

Bridge currently interfaces with many EHR, PM, or RCM systems and can work with any HL7 or API enabled system.

Learn more about our HL7, FHIR, and API-based interface capabilities

ehr integration

A patient engagement platform for the future of healthcare

certified patient portal

Certified patient portal

Secure, 2015 Edition ONC certified, HIPAA compliant and mobile-ready patient portal software.

branded mobile app

Client-branded mobile app

Improve patient engagement with a published and branded mobile app available for both iOS and Android.

easy to use platform

Easy-to-use platform

A truly intuitive operating system to increase usage and patient satisfaction.

all in one patient engagement

All-in-one patient engagement solution

A single, comprehensive solution for all your patient engagement needs.

Custom Workflow

Custom workflows enabled

We support unique requirements and complex workflows.

award winning software

Award-winning software

Bridge is trusted and recognized as an industry-leading vendor.