Patient Broadcast Messaging

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Experience Higher Levels Of Engagement With Convenient And Efficient Patient Mass Messaging

Quickly and easily communicate operational updates, health and safety information, patient education, and marketing messages to your entire patient population or specific segments. Choose your method of delivery based on patient preferences–text message, email, phone, or portal. Complete messages can be sent through SMS and/or email, or patients can log into Bridge’s secure online portal to access PHI-containing information. Our platform seamlessly integrates with your existing EHR/PM/RCM source system(s) so information is updated and sent in real time.

patient broadcast messaging feature

Patient Broadcast Messaging Features

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Keep Your Patients Informed

Promote preventative and maintenance care by notifying patients about annual check-ups, vaccinations, wellness visits, and much more. Instantly communicate pre- and post-visit information like weather alerts, office closures, pandemic protocols, check-in protocol, and relevant health information.

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Provide Custom Branded Messages

Send mass messages to segments of patients defined by customizable filters like appointment type, condition, demographics, and more. Choose from our library of templates for standard messages or customize based on your needs. Bridge also allows you to alter your communications based on whether a message is read, making sure that patients only receive information that is relevant to them.

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Honor Patient Communication Preferences

Allow patients to choose how they receive messages. Options include SMS, Email, IVR, and mobile push notifications. With Bridge, you can leverage one system for sending messages to patients via any and all of these channels, thereby ensuring compliance with patient communication preferences.

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Avoid HIPAA Violations And Penalties

Don’t risk a data breach and your organization’s reputation. Ensure all messages containing PHI are sent securely and in compliance with HIPAA.

Seamless EHR/PM Integrations

EHR Agnostic

Bridge currently interfaces with many EHR, PM, or RCM systems and can work with any HL7 or API enabled system.

Learn more about our HL7, FHIR, and API-based interface capabilities

ehr integration

A patient engagement platform for the future of healthcare

certified patient portal

Certified patient portal

Secure, 2015 Edition ONC certified, HIPAA compliant and mobile-ready patient portal software.

branded mobile app

Client-branded mobile app

Improve patient engagement with a published and branded mobile app available for both iOS and Android.

easy to use platform

Easy-to-use platform

A truly intuitive operating system to increase usage and patient satisfaction.

all in one patient engagement

All-in-one patient engagement solution

A single, comprehensive solution for all your patient engagement needs.

Custom Workflow

Custom workflows enabled

We support unique requirements and complex workflows.

award winning software

Award-winning software

Bridge is trusted and recognized as an industry-leading vendor.